Stone Care Problem Solving

The following solutions are a general guide, as stone care problem solving is not an exact science, as we aren’t always fully aware as to the precise cause of the problem and the history of the stone.

Please Note: It may be necessary to use one or all of the recommended products in order to resolve problem. Depending on age or severity of the problem, re-application may be required.

For a more accurate proposal, please email us at info@granitetools.co.uk including high resolution photos and a written description, including the type and finish of stone (honed, polished, textured etc.), what, when, where and how the damage was caused and the full extent/size of effected area.

Problem Recommended Product Solution
Oil and grease substance Stain
Eraser
Organic, wine, coffee, tea, algae, wood, carton stains Alganet  Stain
Remover
Biro pen/marker stains on natural stone Solvent
Stripper
 Alganet Solvigel
Biro pen/marker stains on Quartz/Engineered Stone Nano
Cream
General wax stains and candle wax Solvent
Stripper
 Stain
Eraser
 Nano
Cream
Removal of excess treatment or removal of complete stone treatment, tape or labels glue residues Solvent
Stripper
Silicone mastic stain marks Stain Eraser
Pencil marks Solvent
Stripper
 Alganet Nano
Cream
Cement, stucco, grout residues Grout
Clean
 Stone
Antik
Pro Clean
05
Epoxy adhesive, grout residues Solvigel Solvent
Stripper
 Nano
Cream
Rust stains Rust
Clean
Yellow brown humidity dampness stains Stain
Out
Generic acidic surface marks and stains Stain
Remover
 Crystallizing Paste Cream Marble Polishing
Powder
Salt damp limescale rough honed textured surfaces Pro Clean
05
 Grout
Clean
Stone
Antik
Salt damp limescale on polished surfaces Fine
Steel Wool

followed by re-polish

Smog Desmog
Graffiti Solvigel Master
Clean
 Solvent
Stripper

Jet wash followed by Solvigel then rinse with Master Clean / option Solvent Stripper

Fireplace smoke stains Pro Clean
04
 Alganet
Motor oil stains Pro Clean
04
 Stain
Eraser

Pro clean followed by Stain Eraser

Urine stains on natural & polished marble stone Alganet Marble Polishing
Powder
 Stain Out
Urine stains on polished granite & natural honed stone Rust
Clean
 Alganet