Stone Care Problem Solving

The following solutions are a general guide, as stone care problem solving is not an exact science, as we aren’t always fully aware as to the precise cause of the problem and the history of the stone.

Please Note: It may be necessary to use one or all of the recommended products in order to resolve problem. Depending on age or severity of the problem, re-application may be required.

For a more accurate proposal, please email us at info@granitetools.co.uk including high resolution photos and a written description, including the type and finish of stone (honed, polished, textured etc.), what, when, where and how the damage was caused and the full extent/size of effected area.

ProblemRecommended Product Solution
Oil and grease substanceStain
Eraser
Organic, wine, coffee, tea, algae, wood, carton stainsAlganet  Stain
Remover
Biro pen/marker stains on natural stoneSolvent
Stripper
 Alganet Solvigel
Biro pen/marker stains on Quartz/Engineered StoneNano
Cream
General wax stains and candle waxSolvent
Stripper
 Stain
Eraser
 Nano
Cream
Removal of excess treatment or removal of complete stone treatment, tape or labels glue residuesSolvent
Stripper
Silicone mastic stain marksStain Eraser
Pencil marksSolvent
Stripper
 Alganet Nano
Cream
Cement, stucco, grout residuesGrout
Clean
 Stone
Antik
Pro Clean
05
Epoxy adhesive, grout residuesSolvigel Solvent
Stripper
 Nano
Cream
Rust stainsRust
Clean
Yellow brown humidity dampness stainsStain
Out
Generic acidic surface marks and stainsStain
Remover
 Crystallizing Paste Cream Marble Polishing
Powder
Salt damp limescale rough honed textured surfacesPro Clean
05
 Grout
Clean
Stone
Antik
Salt damp limescale on polished surfacesFine
Steel Wool

followed by re-polish

SmogDesmog
GraffitiSolvigel Master
Clean
 Solvent
Stripper

Jet wash followed by Solvigel then rinse with Master Clean / option Solvent Stripper

Fireplace smoke stainsPro Clean
04
 Alganet
Motor oil stainsPro Clean
04
 Stain
Eraser

Pro clean followed by Stain Eraser

Urine stains on natural & polished marble stoneAlganet Marble Polishing
Powder
 Stain Out
Urine stains on polished granite & natural honed stoneRust
Clean
 Alganet